Administrative Office Technology


Along with the development of clerical skills on a variety of office machines including computers, the student develops judgment, attitude, dependability, cooperation initiative, and other personal qualities that are considered essential for success.  Since most office related jobs require working well with others, a considerable amount of emphasis is also placed on the need for poise, good grooming and the ability to get along with other members of the office team. 

Broad Units of Study include Keyboarding, Computer Essentials, Office Procedures, Office Applications, Financial Functions, Accounting, Payroll, Business Communications, Customer Service, Medical Terminology, Medical Ethics/Office Procedures, Intro to Medical Insurance, Intro to Medical Coding and Electronic Health Records.



Information Detail
Time Commitment Full Time, Part Time
Typical Program Length 12 Months
Clock Hours 1,296
Class Type Day
Credentials Certificate, Diploma
Total Tuition/Fees $4,008.00
Textbook/Supplies Cost $2,423.00

Program Credentials

Option NameHoursCredentials
General Office Assistant 432Certificate
Office Software Specialist864Certificate
Medical Administrative Assistant1296Diploma
Accounting Assistant1296Diploma
Administrative Assistant1296Diploma

Campus Locations

Tennessee College of Applied Technology-Shelbyville:
1405 Madison St.
Shelbyville, TN 37160

Job Duties

Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.

Job Outlook

Bright Outlook: Yes

Currently employed in the area: 7,550

Current job openings per year: 640


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Books and Supplies Lists


Amanda Ware
Amanda Ware

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