Information Technology and Infrastructure Management


This program is designed to consist of a combination of job simulated and live projects providing the student with real "hands-on" learning experiences. Students will be provided with a first-hand knowledge of the software, hardware, and operation of computers, network devices, wireless and other advanced technology used in industry today. This may include building, repairing, troubleshooting, installing, networking and servicing computers, network devices, firewalls, mobile devices and other advanced IT/IS devices. The instruction also includes an introduction to information management, cybersecurity, workstations, servers, network infrastructure, and other advanced technology including a thorough education in information technology and information systems. Instruction continues with networking, security, communications, multiple operating systems, and culminates with system and network analysis, diagnosis, and advanced troubleshooting.


Information Detail
Time Commitment Full Time, Part Time
Typical Program Length 20 Months
Clock Hours 2,160
Class Type Day, Night
Credentials Certificate
Total Tuition/Fees $6,680.00
Textbook/Supplies Cost

Program Credentials

Option NameHoursCredentials
Desktop Support Technician432Certificate
Network and Infrastructure Technician864Certificate
Network and Infrastructure Cyber Security Specialist864Certificate
Information Technology and Infrastructure Specialist1296Diploma
Information Technology and Infrastructure Management1728Diploma
Information Technology and Infrastructure Systems Coordinator2160Diploma

Campus Locations

Tennessee College of Applied Technology-Shelbyville-Middle Tennessee Education Center
200 Dover St.
Shelbyville, TN 37160
Tennessee College of Applied Technology-Shelbyville-Franklin County Campus
925 Dinah Shore Blvd
Winchester, TN 37398

Job Duties

Job Outlook


First Trimester: 
ITM 0001 - Worker Characteristic
ITM 1010 - Technology Foundations and Orientation and Safety
ITM 1020 - Introduction to Networking
ITM 1030 - Applications
ITM 1040 - Introduction to Operating System
ITM 1050 - Hardware and Troubleshooting
ITM 1060 - Customer Service and Support
ITM 1070 - A+ Certification Preparation
Second Trimester: 
ITM 0002 - Worker Characteristic
ITM 2010 - Advanced Networking I
ITM 2020 - Infrastructure Management I
ITM 2030 - Preparation for Networking+ Certification
ITM 2040 - Security Concepts
ITM 2050 - Advanced Security+ Concepts
ITM 2060 - Advanced Security Programs
ITM 2070 - Preparation for Security+ Certification
Third Trimester: 
ITM 0003 - Worker Characteristic
ITM 3010 - Microsoft Linux Apple Operating Systems I
ITM 3020 - Advanced Networking II
ITM 3030 - Preparation for Operating Systems I Certification
ITM 3040 - Infrastructure Management II
Fourth Trimester: 
ITM 0004 - Worker Characteristic
ITM 4010 - Microsoft Linux Apple Operating Systems II
ITM 4020 - Professional Networking and Infrastructure Management I
ITM 4030 - Preparation for Operating Systems II Certification
Fifth Trimester: 
ITM 0005 - Worker Characteristic
ITM 5010 - Microsoft Linux Apple Operating Other Systems III
ITM 5020 - Cisco Wireless Other Preparation
ITM 5030 - Professional Networking and Infrastructure Management II


Comptia – A+
Comptia – Networking +
Comptia – Security +
Microsoft Operating Systems II
National Career Readiness Certificate (NCRC)


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