Information Technology and Infrastructure Management


This program is crafted to encompass a blend of simulated job scenarios and live projects, aimed at offering students a genuine "hands-on" learning environment. Students will acquire first-hand familiarity with software, hardware, and the operational aspects of computers, network devices, wireless technologies, and other cutting-edge technology prevalent in today's industries. Activities may span from assembling, repairing, and diagnosing to installing, networking, and maintaining computers, network devices, firewalls, wireless devices, and other sophisticated IT/IS equipment. The curriculum further delves into information management, cybersecurity, workstation/server management, network infrastructure, and various advanced technologies providing students with a comprehensive education in both information technology and information systems. Instruction progresses to cover networking, security, communication systems, diverse operating environments, culminating in advanced system and network analysis, diagnosis, and troubleshooting techniques.


Information Detail
Time Commitment Full Time
Typical Program Length 16 Months
Clock Hours 1,728
Class Type Day
Credentials Certificate
Total Tuition/Fees $5,492.00
Textbook/Supplies Cost

Program Credentials

Option NameHoursCredentials
Desktop Support Technician432Certificate
Network and Infrastructure Technician864Certificate
Network and Infrastructure Cyber Security Specialist1296Certificate
Information Technology and Infrastructure Management1728Certificate
Information Technology and Infrastructure Systems Coordinator1728Diploma

Campus Locations

Tennessee College of Applied Technology-Shelbyville-Middle Tennessee Education Center
200 Dover St.
Shelbyville, TN 37160
Tennessee College of Applied Technology-Shelbyville-Franklin County Campus
925 Dinah Shore Blvd
Winchester, TN 37398


First Trimester: 
ITM 0001 - Worker Characteristic
ITM 1010 - Technology Foundations and Orientation and Safety
ITM 1020 - Introduction to Networking
ITM 1030 - Applications
ITM 1040 - Introduction to Operating System
ITM 1050 - Hardware and Troubleshooting
ITM 1060 - Customer Service and Support
ITM 1070 - A+ Certification Preparation
Second Trimester: 
ITM 0002 - Worker Characteristic
ITM 2010 - Advanced Networking I
ITM 2020 - Infrastructure Management I
ITM 2030 - Microsoft Linux Apple OS I
ITM 2040 - Advanced Networking II
ITM 2050 - Cisco Wireless Other Prep
ITM 2060 - Preparation for Networking+ Certification
Third Trimester: 
ITM 0003 - Worker Characteristic
ITM 3010 - Security Concepts
ITM 3020 - Advanced Security+ Concepts
ITM 3030 - Advanced Security Programs
ITM 3040 - Professional Networking and Infrastructure Management I
ITM 3050 - Microsoft Linux Apple OS II
ITM 3060 - Preparation for Security+ Certification
Fourth Trimester: 
ITM 0004 - Worker Characteristic
ITM 4010 - Microsoft Linux Apple Operating Systems III
ITM 4020 - Infrastructure Management II
ITM 4030 - Professional Networking and Infrastructure Management II
ITM 4040 - Microsoft Linux Apple Operating Systems III
ITM 4050 - Preparation for Operating Systems I Certification
ITM 4060 - Preparation for Operating Systems II Certification


CompTIA – ITF+
CompTIA – A+
CompTIA – Network +
CompTIA – Security +
Microsoft Modern Desktop Administrator (MDA)
CWNP – Certified Wireless Technician
WIN Work Ready


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