Information Technology and Infrastructure Management


This program is designed to consist of a combination of job simulated and live projects providing the student with real "hands-on" learning experiences. Students will be provided with a first-hand knowledge of the software, hardware, and operation of computers, network devices, wireless and other advanced technology used in industry today. This may include building, repairing, troubleshooting, installing, networking and servicing computers, network devices, firewalls, mobile devices and other advanced IT/IS devices. The instruction also includes an introduction to information management, cybersecurity, workstations, servers, network infrastructure, and other advanced technology including a thorough education in information technology and information systems. Instruction continues with networking, security, communications, multiple operating systems, and culminates with system and network analysis, diagnosis, and advanced troubleshooting.


Information Detail
Time Commitment Full Time
Typical Program Length 16 Months
Clock Hours 1,728
Class Type Day
Credentials Certificate
Total Tuition/Fees $6,865.00
Textbook/Supplies Cost

Program Credentials

Option NameHoursCredentials
Desktop Support Technician432Certificate
Network and Infrastructure Technician864Certificate
Network and Infrastructure Cyber Security Specialist1296Certificate
Information Technology and Infrastructure Management1728Certificate
Information Technology and Infrastructure Systems Coordinator1728Diploma

Campus Locations

Tennessee College of Applied Technology-Shelbyville-Franklin County Campus
925 Dinah Shore Blvd
Winchester, TN 37398
Tennessee College of Applied Technology-Shelbyville-Middle Tennessee Education Center
200 Dover St.
Shelbyville, TN 37160


First Trimester: 
ITM 0001 - Worker Characteristic
ITM 1010 - Technology Foundations and Orientation and Safety
ITM 1020 - Introduction to Networking
ITM 1030 - Applications
ITM 1040 - Introduction to Operating System
ITM 1050 - Hardware and Troubleshooting
ITM 1060 - Customer Service and Support
ITM 1070 - A+ Certification Preparation
Second Trimester: 
ITM 0002 - Worker Characteristic
ITM 2010 - Advanced Networking I
ITM 2020 - Infrastructure Management I
ITM 2030 - Microsoft Linux Apple OS I
ITM 2040 - Advanced Networking II
ITM 2050 - Cisco Wireless Other Prep
ITM 2060 - Preparation for Networking+ Certification
Third Trimester: 
ITM 0003 - Worker Characteristic
ITM 3010 - Security Concepts
ITM 3020 - Advanced Security+ Concepts
ITM 3030 - Advanced Security Programs
ITM 3040 - Professional Networking and Infrastructure Management I
ITM 3050 - Microsoft Linux Apple OS II
ITM 3060 - Preparation for Security+ Certification
Fourth Trimester: 
ITM 0004 - Worker Characteristic
ITM 4010 - Microsoft Linux Apple Operating Systems III
ITM 4020 - Infrastructure Management II
ITM 4030 - Professional Networking and Infrastructure Management II
ITM 4040 - Microsoft Linux Apple Operating Systems III
ITM 4050 - Preparation for Operating Systems I Certification
ITM 4060 - Preparation for Operating Systems II Certification


Comptia – A+
Comptia – Network +
Comptia – Security +
Microsoft Modern Desktop Administrator MD-100
National Career Readiness Certificate (NCRC)


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