About the TCAT //

Information Technology Guidelines

Tennessee College of Applied Technology-Shelbyville Registration and Credit Card PCI-DSS Compliance. To view our certificate of compliance, click here.

Southern Connections Catering PCI-DSS compliance. To view Southern Connections certificate of compliance, click here.

Work Orders on Institution Computers

Work Orders and Problems should be reported to the IT Department. Because the Computer Information Technology class repairs and updates computers, the reported problem will be taken care of as time permits. Instructors and staff reporting issues or problems with an instructor's computer will receive priority. These work orders will be handled by the IT staff of TCAT Shelbyville.

Personal Work Orders

Students with personal computers can bring them to the CIT programs to be repaired. Students must supply all software and materials needed to repair their pcs. Repairs are performed as time permits. TCAT Shelbyville and the CIT class are not responsible for the loss of data on your computer or hard drive.

Setting up your Office 365 Email

Students now have Office 365. In order to use this new service, login here.

Once you login, you can import contacts and use other services.

In order to use your OneDrive, you must login here.   OneDrive offers free Office in the cloud.  Use Word, Excel or PowerPoint on any device.

Set 365 up on your smartphone or tablet.

To set up your phone or tablet
Use of TCAT Shelbyville Network

Students or Visitors who wish to use the school network with their personal computing device must register that device with the IT Department.  In order to register the device, the IT Department must have the MAC address of the device.  
Here's where to find your MAC address:

iPhone  -  Navigate to Settings - General - About
iPad      -   Navigate to Settings - General - About
iPod      -   Navigate to Settings - General - About
Droid    -    Settings - About Phone - Status
Blackberry - Home Screen  - Options - Status
Windows 7  -   Click Orb (Windows logo circle - formerly start in XP) - type cmd - enter - type ipconfig/all
Windows 8 -  Click the Window in the lower left corner - type cmd - enter - type ipconfig /all
Windows 10 – Right click on the Windows Icon in the lower left corner – select Command Prompt – type ipconfig /all

Students may bring personal equipment to the school and use the school's wireless network. (Wireless Availability covers the entire school.) Students must abide by the polices set forth at TCAT Shelbyville.  

Want to use MS Office on your tablet or phone? 
You can use OneDrive to store your files. (For mobile devices or your computer)

The IT staff reserve the right to remove equipment from the school's network for safety and security reasons.

Student Email

The IT department will issue you a school email account as time permits. If you have misplaced your password, you must appear in person in order to have your password reset or ask your instructor to contact the IT Department.  Password reset information will be sent to your instructor.

Software

Microsoft products are sold to students through the administrative offices. The IT department will assist you as time permits with the installation of these products.  Students are responsible for making sure their computer meets the minimum requirements and the software is legally owned by the student.

DreamSpark is available for STEM programs.

QR Codes

QR Codes allow you to download and read information to your smartphone or tablet computer.

Apps to read QRCodes
Apple NeoReader 
Android Barcode Scanner

Policies and Safety

Preventing Identity Theft

IT Policies for TCAT Shelbyville

Resources

The online learning center provides tutorials for using software.   The IT department also has a nationally recognized technical blog that has over 3500 DIY articles.

Computer Maintenance

CCleaner     Windows and Apple

Defraggler

Computer Security - scan your computer for viruses

AOL Computer Checkup

Audit My PC

BitDefender

ESET Online Scanner

Kaspersky Virus Scanner

McAfee Security Scan

Panda Security Antivirus Scan

Qualys Browser Check

QualysGuard Malware Detection

Symantec Security Check

TrendMicro HouseCall Virus Scan

Webroot Spy Sweeper

Have a minor problem?  Try Microsoft’s FixIt.

Awards and Professional Articles

Tennessee College of Applied Technology's IT Department has appeared on WSMV -Biometrics and Terrorism

Networkworld and Computerworld Magazine

IT Embraces its new Leaner Lifestyle
PCWorld

the right fIT - 
The Importance of Recruiters to Education and Businesses
Educating Tomorrow's IT Professional Today

Techtarget article on the CIT program (Shelbyville Campus)

Achieving Excellence Institute Program 2014

Awards

2001 - Steve Mallard - Instructor of the Year
2005- Steve Mallard recognized by Tennessee Colleges of Applied Technology - Shining Star Computer Forensics   
2011- The CIT program has been recognized as a 2011 ComputerWorld Laureate.
2012 -Steve Mallard wins IT innovation leadership award – IT Leadership Award winners showcase leadership innovation
2012 Dawn Babian recognized for Innovation and Administration of the CIT LMS system 
2013 Dawn Babian and Steve Mallard recognized by Tennessee Colleges of Applied Technology-Shining Star LMS
2014 CIT program won "Excellence in Action" Award - CTE (NASDCTEc/NCTEF)
2015 CIT program alumni chosen as success story to meet the President in Knoxville Link
2015 CIT program recognized as "Excellence in Action" - CTE at White House

Supporting Organization of the National Cyber Security Alliance

Academic Alliance - National Center of Women of Information Technology

Meet the IT Staff at TCAT Shelbyville