From the President:
On Monday, April 25, 2022, our campus experienced a network outage due to an outside interference of unknown origins. This outage was discovered at approximately 8:00 a.m. Our Network Security plan was placed into action immediately with our IT team engaging with the IT Team at the Tennessee Board of Regents to turn off network access internally as well as externally. Since we did not know what we were dealing with, we were not able to communicate any specifics to the campus community other than what was posted on our institutional website.
This comprehensive IT Team soon grew to also include cyber experts at the state level and a third-party forensics team. By Thursday, it was determined only 20 desktop computers and four servers at the main campus had been impacted with no impacts at our extension campuses.
As of today, the team has communicated to me that they are close to completing a full scan of our network, servers, and computers. Based on what they have seen in the scans, there is no evidence of access to any student data or any access to employee personally identifiable information.
Our IT Team will continue to work with the TBR IT Team and others to complete scans of our servers and desktop computers. This comprehensive team understands the need to get each of you reconnected to your files and to the network. I do ask for your continued patience as this process continues.
Our IT Team responded and continues to respond remarkably well to the situation. Much appreciation to Beth Beiler who leads the recovery process at the campus level. Please do not hesitate to contact me or VP Klouser with questions you may have about the situation.
TCAT Shelbyville continues to work to get the College network systems restored. The College is actively working with appropriate law enforcement and cyber forensics experts. We will continue to update you as we can.
Faculty and staff should report for in-service Monday, May 2. Classes will resume on Tuesday, May 3.
TCAT Shelbyville has determined that the network system outage appears to be the result of a ransomware attack. The College has now contained the situation and is working to restore the systems affected as soon as possible. The College is carrying out its Cyber Incident Response Plan, which includes collaborating with law enforcement and other agencies to investigate the scope of the incident.
We are experiencing some network issues on campus. We are working to resolve this as quickly as possible.